How do you succeed at becoming the very best hair professional you can possibly be? The best starting point is to make sure you are continually growing and developing in all areas of the industry. For sure!

Thats what the most successful people in the hair industry do. I should know! I’ve had the pleasure to interview many of them, and I get to learn theres a common thread that runs through each of them. They never stop learning.

So if 2023 is the year that you will throw yourself into learning, then todays guest Carolyn Newman is someone who can help you achieve all of the this.

Carolyn is a genuine hair icon who is respected by many of the hair industries biggest names. An award-winning hairdresser, she has been hairdressing for 41 years and in 1993 was a member of the first ever FAME Team for the Fellowship of British Hairdressing. She was at the helm of Charles Worthington Salons for 25 years.

Today Carolyn’s ‘Colour and Education Consultancy’ is inspiring, exiting and motivating the next generation of stylists and salons with the skills, communication tools and ideas to use in the day to day salon life. Helping them become the very best hair professionals they can be.

In my conversation with Carolyn today, she’ll share many of those skills, communication tools and ideas. Im sure they will help get you charged up for the new year ahead. We also get to hear Carolyn’s thoughts on what hair education will look like in 2023, along with our industry’s future – the positive actions that are needed, and what does it mean for apprentices, hairdressers, employers and most importantly clients.

There’s lots to come. Enjoy!


A podcast produced by HOWTOCUT IT Media – Find us on @howtocutitmedia

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Thank you to Carolyn Newman for joining me on todays podcast.

Until next time Howtocutter’s, Peace, Love and Smiles all the way… Goodbye.

Today’s Guest

In 1993 Carolyn was a member of the first ever FAME Team for the Fellowship of British Hairdressing. She was the first colourist to be awarded 99% for the L’Oréal Colour Specialist  Degree in 1997. She was at the helm of Charles Worthington Salons for 25 years; she has a 360°understanding of the professional salon environment and has worked as operations director, colour and education director, and salon manager.

In 2012 , Carolyn won Most Wanted Colour Expert at Creative Head Magazine’s Most Wanted Awards. Carolyn is a regular judge for The British Hairdressing Awards, Most Wanted Awards, The Fellowship of Great Britain, L’Oréal Colour Trophy UK, Australia, Germany, Brazil & Canada, as well as the Dutch and Australian Hair Awards.

In 2022 Carolyn was named as a Finalist for both Educator of the Year Finalist at the British Hairdressing Business Awards and Solo Artist of the Year at the Salon Business Awards.

Show notes:

Heres some of what we cover in todays episode with Carolyn Newman

  • 06 min 38 sec: Where Carolyn is at in her hairdressing career in 2022.
  • 10 min 34 sec: Carolyn’s new blog.
  • 14 min 06 sec: Hairdressers lacking communication skills in consultations.,
  • 16 min 10 sec: What clients want from a consultation.
  • 19 min 09 sec: Don’t be afraid of a second opinion in a consultation.
  • 22 min 09 sec: Learning new consultation techniques.
  • 24 min 17 sec: Carolyn’s Packed Lunch course.
  • 29 min 57 sec: Where does Carolyn stand on the hair industries salon v solo stylist debate..
  • 38 min 13 sec: How Carolyn views the hair industry look going forward.
  • 41 min 23 sec: Believer of the apprenticeship model.
  • 44 min 16 sec: Work together to inspire the next generation.
  • 45 min 08 sec: Inside Carolyn’s day.
  • 46 min 15 sec: How to get education from Carolyn.
  • 48 min 10 sec: Ambassador role for Insight.
  • 51 min 25 sec: Make those small changes to sustainability.




Podcasts mentioned in Todays Episode

EP038: Carolyn Newman – In Conversation with a Hair Colour Expert

EP228: Increase Customer Loyalty & Grow your Business with Christel Barron Hough

EP264: Pioneering the Way as a Responsible & Sustainable Extensions B-Corp Company, with Vicky Demetriou


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